Date last updated: 17 January 2022
This policy explains how and when https//saltyginger.com collects personal information, what we do with it and your right to see or change it.
We don’t use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site (including in terms linking to the site).
You’re in control of your personal information and can ask us to share this with your, correct, or delete all or part of this at any time. To do this, simply contact us and we’ll do this within 7 working days.
Salty Ginger endeavours to provide a safe and secure platform on which to conduct online transactions www.saltyginger.com uses the industry-standard Secure Sockets Layer (SSL) protocol, which encrypts your personal information as it is transmitted over the internet. This encryption scrambles details such as your password and address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for a closed padlock symbol in your browser window. In current versions of the Chrome, Firefox, and Edge browsers, this appears before the URL itself in the browser address bar. If this appears, then SSL is active. You can double-check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. You need to protect against unauthorized access to your password and your computer.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We comply with the Act by ensuring that all personal information is protected (as is reasonable in the circumstances) against unauthorized access, use, modification, disclosure or misuse. However, due to the nature of the Internet and email systems, we are unable to guarantee the privacy and confidentiality of your personal information while it is transmitted over the Internet.
Please ensure you sign out after you have finished visiting www.saltyginger.com, especially if you access our website via a shared computer.
Collection, storage and use of personal information
No need to disclose personal information
You can use the site — including completing user research tasks — without disclosing any personal information.
Your disclosure of personal information
You may give us information about you by filling in forms on our website or by corresponding to us via email or otherwise. This includes information you provide when you register to use our website, subscribe to any services, participate in social media functions. The information you may give us include your name, address, email, phone number.
Sharing posts and pages to social media
We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
Holding of information
If you provide personal information, it’s held by Salty Ginger. It may be shared with third-party contractors to the extent necessary for them to administer or work on the site, or to work on special projects with us. Email addresses are not made available to the public. Unless required by law, we won’t publicise the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.
Use of personal information
We’ll only use personal information provided to us for:
- administering, evaluating and improving the site
- improving our services, and
- communicating with you, including responding to your feedback and information provided in submission forms.
Feedback is important and is used to evaluate and improve the site. If you provide feedback by email, that feedback is sent to the appropriate Salty Ginger staff. We may pass on relevant comments to other people within Salty Ginger who administer or contribute content to the site. This could include your email address and other identifying information that you’ve provided.
Statistical information and cookies
Statistical information collected
We may collect statistical information about your visit to help us improve the site. This information is aggregated and doesn’t identify you personally. It includes:
- Technical information such as the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type, and version, time zone setting, browser plug-in types, and versions, operating system and platform
- Information about your visit, including Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time details); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, and any other communications data.
- Information we receive from other sources: We may receive information about you from third-party social networking services when you choose to connect with those services. We also work closely with third parties (such as payment services, and analytics providers) and may receive information about you from them.
Use of statistical information
The statistical information referred to above can be viewed by site administrators.
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide a better user experience, understand how the website performs and analyse what works and where it needs improvement.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How can I control the cookie preferences?
Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
How do we collect your personal information?
We collect personal information when you provide it to us, such as through signing up for an account, newsletter, when you contact us, adding items to your cart, or when you confirm a product order. We also collect your personal information through the use of our website or as otherwise permitted by the New Zealand Privacy Act (Privacy Act).
We also use social media services such as Facebook, Twitter, Instagram, Pinterest, and TikTok. These services may be linked to our website through the use of our social media buttons/links. Your use of these third-party services is entirely optional. We may collect and use information that you make public when you use any such third-party social media service for our business. These third-party services are governed by their privacy policies and/or practices, for which we are not responsible. Please refer to their privacy policies for further information.
Please do not provide us with personal information about other individuals, unless you obtained consent from the individual to do so.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
How do we use your information?
We use information about you in the following ways:
- To verify your identity and to assist you if you have forgotten your username or password
- To communicate with you and to send you information by email, browser notifications or other means about our products, services, and promotions, where you agree to receive such information
- To help us learn more about your browsing and shopping preferences and personalize offers to you
- To analyse trends and statistics
- To improve or update our website and our products/services
- To protect the security or integrity of our website and our business
- To respond to your inquiries and communicate with you if necessary
We will not use your information for any other purpose unless legally required.
Disclosure of Your Information
We may share your personal information with selected third parties including:
- Analytics and search engine providers that assist us in the improvement and optimization of Our Website. See Google Analytics below.
- If we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets.
- If we or substantially all of our assets are acquired by a third party, which case in which case personal data held by us about our customers will be one of the transferred assets (but will continue to be subject at all times to any pre-existing commitments to you regarding privacy).
We use Google Analytics to gather information about the use of our website utilizing cookies. This information gathered is used to create reports about the use of our website. This information is pseudonymized and stored on Google servers. This information is only used for the purposed of evaluating your use of our website.
Microsoft / Bing Analytics
We use Bing Webmaster Tools to gather information about the use of our website utilizing cookies. This information gathered is used to create reports about the use of our website. This information is pseudonymized and stored on Microsoft servers. This information is only used for the purposed of evaluating your use of our website.
You can find out more about Microsoft's use of information by visiting https://privacy.microsoft.com/en-us/privacystatement.
Affiliate Program Participation
Storage of information and DATA retention
We can store your information physically or electronically ourselves, or with others contracted to hold the information for us in New Zealand and overseas. We will act reasonably to ensure that your information is protected from unauthorized use or disclosure.
We will retain your information for as long as your account is active or as needed to provide you with services. If you wish to cancel your account or request we no longer use your information to provide you services, please contact us.
We will retain and use your information as necessary only if required, to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Salty Ginger, our users, or others.
You can always choose not to provide us with any information, or to disable Cookies (as discussed above), though this may affect your ability to access or use Our Website or any particular features of it, and we may not be able to process transactions with you.
Our website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
In New Zealand, The Privacy Act 1993 (“Privacy Act”) gives you the right to access information held about you by us. Your right of access can be exercised under the Act. Any right of access request will take approximately 5 working days to complete.
Collection of information from children
Our Website, products, and services are all directed to people who are at least 18 years old or older. If you are under 18 years of age, you may only use Our Website with the involvement of a parent or guardian.
Product and post reviews
We reserve the right to use all product reviews we receive in our marketing and promotional material, both on and offline, identifying reviewers by first name only. If you don’t want us to use your review, please contact us.